Chargeback - will help you get your money back
Legal Tech service with an automated refund process through the chargeback banking procedure
We are launching a refund procedure for losses of €1,500 or more
More than 500,000 successfully completed Chargebacks
A unique registered method for returning money from scammers
A team of professional chargeback analysts, lawyers and banking specialists
Don't know how to get your money back from your broker?
Not aware of the existence of a modern, useful chargeback procedure?
Do you think that without hundreds of papers, trips to a lawyer and a million calls you won’t get your money back?
The broker is located outside your country and you don't know how to recover money from them?
It's time to!
File a claim against a broker without leaving your home anywhere in the world.
Use modern and fast tools to protect your rights.
Get your money back if you have become a victim of fraud.
Receive round-the-clock qualified assistance if you or your loved ones have become a victim of scammers.
How does the refund process work?
1
Registration of application
The legal department accepts an appeal from an injured citizen.
2
Examination of the situation
The specialist collects information for further work.
3
Running a procedure
A personal lawyer forms requests to the necessary structures and starts the return procedure.
4
Refund
The company's client receives a refund in a convenient way (negotiated with a personal lawyer).
Find out as much information as possible about returns
Submit an application and get a free consultation with a lawyer
By clicking the button, you accept the terms and conditions privacy policy.
Chargeback - works even in the most difficult situations
An automated service for challenging a bank transaction in order to return money to the owner.
Easily!
The service's lawyers accompany the process of returning funds on a turnkey basis, advising the client at every stage. Effective resolution requires in-depth financial knowledge, including knowledge of transaction architecture. Our specialists have a high level of knowledge of the intricacies of national legislation, banking economics, and the nuances of payment system regulations.
You leave a request on the website, after which our specialists will contact you and start the return procedure. We will carry out claim settlement and prepare all documents in two languages for the bank.
Professionally
Saves time and money
You don't waste time searching the Internet for information on how to get your money back. Our specialists themselves will carry out all the necessary actions to initiate the refund procedure. There are no additional charges, the entire return procedure is included in the price.
Already got money back from:
- More than 2 million active users.
- The largest financial institutions trust us with their clients
- Residents of the Skolkovo Foundation.
- IT company accredited by the Ministry of Digital Development - own digital infrastructure.
They trust us
Expertise
Our advantages
Cosmovisa - is a unique platform that provides a range of refund services
- More than 15 years in the financial and legal services market.
- Leading experts in the field of AntiScam and Legaltech.
- Returned more than 10 million euros to our clients.
- More than 500,000 successful chargebacks.
Experience
Efficiency
Reviews from our clients
Частые вопросы
Chargeback (English Chargeback, from charge - requirement, back - return) is a procedure for challenging a banking transaction provided for and regulated by the international payment systems VISA, MIR and MasterCard. In simple words, chargeback is the process of canceling a card transaction and returning the money to the owner.
The chargeback procedure is initiated by the cardholder. The defendant is usually the retail outlet. The regulator and arbitrator are the issuing bank, acquiring bank and SME.
The chargeback procedure is launched as follows. The cardholder must provide a list of documents and evidence justifying fraudulent actions or misappropriation of funds by the defendant. Next comes an investigation by the regulator. If the applicant is correct, the bank returns the funds to the owner’s card. All costs are borne by the retail outlet.
The chargeback procedure is initiated by the cardholder. The defendant is usually the retail outlet. The regulator and arbitrator are the issuing bank, acquiring bank and SME.
The chargeback procedure is launched as follows. The cardholder must provide a list of documents and evidence justifying fraudulent actions or misappropriation of funds by the defendant. Next comes an investigation by the regulator. If the applicant is correct, the bank returns the funds to the owner’s card. All costs are borne by the retail outlet.
Chargeback service CosmoVisa is a free online service that helps users return money through the chargeback procedure given to scammers and scammers.
Making a refund is simple:
1. Register
2. Wait for our specialist to call
3. Tell us in detail about your situation
4. Our specialists will prepare all the necessary documents
If the chargeback is successful, expect the money to arrive on your card.
It is important to understand that chargeback is not a 100% money back guarantee. In some cases, the chance of a chargeback may approach zero. Before starting, be sure to read the “Frequently asked questions” section to fully understand how the procedure works.
The service is completely free. We never ask for any upfront payments or fees. All communications with the service pass only through our specialist.
Making a refund is simple:
1. Register
2. Wait for our specialist to call
3. Tell us in detail about your situation
4. Our specialists will prepare all the necessary documents
If the chargeback is successful, expect the money to arrive on your card.
It is important to understand that chargeback is not a 100% money back guarantee. In some cases, the chance of a chargeback may approach zero. Before starting, be sure to read the “Frequently asked questions” section to fully understand how the procedure works.
The service is completely free. We never ask for any upfront payments or fees. All communications with the service pass only through our specialist.
- Broker Misconduct: In some cases, brokers may illegally withhold or transfer client funds, resulting in loss of investments.
- False Investment Schemes: Unscrupulous companies may offer false investment opportunities promising high returns that are not actually intended only to deceive and get money.
- Phishing attacks: attacks that aim to trick users into obtaining their financial data or accessing their accounts.
- Cryptocurrency scams: fake ICOs (Initial Coin Offering), fraudulent cryptocurrency exchanges and other cryptocurrency-related schemes that can lead to loss of investment.
- Payment fraud: Some payment systems can be compromised or used by fraudsters to illegally charge bank cards or e-wallets .
Official deadlines for protesting transactions established by payment systems can reach up to 540 days. However, the chances that the bank will accept your application for consideration will be higher if the following deadlines are met: Visa – 180 days, Mastercard – 120 days. The later the deadline, the less chance of getting the money back. On the Internet you can often find different dates for challenging transactions; this may correspond to reality, because Some banks set their deadline requirements based on internal regulations.
The cost and terms of our services may vary depending on the specific situation of the client. We provide free consultations to evaluate your case and offer the best option for cooperation. You can discuss the details with our specialists during a consultation.
Everything is individual. It is impossible to guarantee a chargeback 100%, since the decision is made by the financial instruments regulating the procedure (payment systems, banks) and depends on the strength of the evidence provided by the user.
Chargeback was designed specifically to protect against scammers. The bank, under the control of the international payment system, requests money from the bank that services the fraudster in favor of the victim. Chargeback is extremely unprofitable for brokers, so they try in every possible way to protect themselves from returns: they ask the user to cancel the chargeback, promise to return the money voluntarily, in rare cases they threaten and try to intimidate. Don't believe provocations. Do not respond to scammers, do not visit their websites, and do not sign any documents. Be sure to wait until the chargeback procedure is completed. If you cancel or lose, you will not be able to reapply. In our practice, we have disappointed many scammers and know much more about them than the average user. Therefore, it is not the best solution to listen to the advice of Cosmovisa.
If the decision is positive, the money will be returned to the card with which the transaction was made. The entire amount indicated in the application will be returned. In rare cases, the amount may be partially refunded. The bank will notify you of the refund upon receipt.
No. Chargeback is a banking procedure, so it is not possible to initiate a refund when paying in cash. If you paid in cash and have complaints about a product or service, it is better to contact local lawyers, consumer protection authorities, etc.
Yes. It is possible to return money transferred from card to card. To launch the chargeback procedure, it is necessary that a transaction has been completed on the card using acquiring: a ROZ terminal or Internet acquiring.
Send a request
and get a free consultation
We provide refunds for losses over €1,500
Fill out the form and our specialists will contact you as soon as possible:
By clicking the button, you accept the terms and conditions confidentiality policy.
